PRIVACY POLICY.

1. Information We Collect

Welcome to PVGT Logistics. To provide our premier enterprise cargo and B2B freight forwarding services, we must collect specific data points. The information we gather is strictly for operational excellence.

This privacy policy outlines the types of personal and corporate information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

PVGT Logistics maintains a strict policy regarding the confidentiality of client data. Information is collected through secure channels and is processed solely by authorized personnel who require such data to fulfill their operational responsibilities.

• Personal Identification Data:
  Includes your name, email address, corporate contact numbers, and official designation.
• Shipping & Freight Data:
  Cargo manifests, origin/destination addresses, tax identification numbers, and compliance documentation.
• Technical Tracking Data:
  IP addresses, portal login timestamps, and browser configurations used when accessing the PVGT Client Portal.

2. How We Use Your Data

We leverage your data exclusively to streamline supply chain movements and ensure regulatory compliance. Your data powers our Agility & Speed initiatives.

• Facilitating customs clearance accurately to prevent border delays.
• Providing real-time, end-to-end visibility and tracking updates.
• Optimizing continuous process improvements as part of our Operational Excellence standard.

3. Data Sharing & Third-Party Disclosure

As a Licensed Customs Broker, we are legally required to share certain shipping metrics with regulatory bodies. We do not sell your personal data. We only share information with:

• Customs and Port Authorities:
  For lawful clearance across global trade lanes.
• Authorized Partners:
  Such as DHL Express, to facilitate last-mile and specialized cross-border deliveries.

4. Data Security

Safeguarding your corporate and personal data is embedded in our foundation. Our infrastructure relies on robust encryption protocols and access-controlled databases to prevent unauthorized disclosures, modifications, or breaches of your Confidential Cargo Data.

5. User Rights & Contact

You reserve the right to request access to, modification of, or deletion of your digital profile stored in our systems. For any data-related inquiries, compliance requests, or to exercise your digital rights, please reach out directly to our Kochi Headquarters.

Email: privacy@pvgtlogistics.com
Address: PVGT Logistics LLP, Kochi, Kerala, India